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Atlas Academy ERP
Access Console

Front Office & Admissions Module

The Front Office & Admissions module handles the entry point for all visitors, prospective student inquiries, public admission applications, and grievance reports. It serves as the institutional gateway, ensuring smooth interactions with parents, visitors, and the public.

🔗 Dependent Modules

  • None: This is a standalone entry-point module.

💡 Why Use This Module?

  • First Impression Management: Speeds up visitor logging and public inquiry responses, ensuring a professional administrative workflow.
  • Unified Inquiry Pipeline: Prevents prospective student leads from falling through the cracks, allowing follow-ups and AI-powered sentiment/intent analysis.
  • Resolvable Grievance System: Encourages feedback by logging grievances and assigning them to personnel for fast, documented resolution.
  • Zero-Contact Online Admissions: Allows parents to submit student admission forms directly online, saving hours of manual paperwork.

📅 When to Use This Module?

  • Daily Visitor Log: Checking visitors in and out of the campus to maintain security protocols.
  • Admission Seasons: Reviewing and processing incoming student applications submitted through the public portal.
  • Customer Support: Resolving inquiries or grievances from parents and visitors.

📖 How to Use

  1. Inquiry Desk: Under Front Office, open Inquiry Desk to log prospective parent requests and run AI sentiment/intent analysis on leads.
  2. Visitor Logging: Open Visitor Logging to record campus check-ins (visitor name, purpose, contact number) and check-out timestamps.
  3. Public Admissions: Share the public admissions link (/admissions/apply) with parents to register new students online. Review submitted entries in the administrative panel.
  4. Grievance Inbox: Register suggestions or complaints, assign them to staff members, and toggle statuses to Resolved when closed.

🛠️ Key Features

  1. Public Admission Forms: Configurable online forms for parents to register their child's details.
  2. Visitor Log: Digital register capturing visitor name, purpose of visit, contact information, and check-out times.
  3. Inquiry Tracking: Log prospective parent inquiries with options to run AI analysis for prioritizing potential leads.
  4. Grievance Box: Log feedback, complaints, or suggestions, assign them to staff, and track resolution timelines.